SOS offers Abacus Maintenance Services
don't sleep, so you can. Supporting Your Equipment Any Time of Day and Night
something goes wrong with your IT equipment, you need to know that your maintenance provider will fix the problem, no matter
what time it is. Abacus' 24/7 maintenance plan allows you to rest easy, knowing what ever it is, we've got you covered.
Fiber Switches & Directors:
- Cost-effective, customized support of your equipment
- Proven service-call process and diagnostic capabilities with 800 number
- On-site support at all your sites exceeding required service response levels
- Simplified billing
- Customized reporting-daily, weekly, monthly
through Microsoft Navision Application
- Guaranteed service conclusion within
reasonable time frame or we will contract with the manufacturer to assist in problem resolution
- Ad hoc assistance with system installations, upgrades and moves
preventative maintenance to avert future problems
Our in house support and staff separates us from the competition.
Our certified engineers have the expertise and willingness to help our clients achieve all of your maintenance goals. Our
wholesale business arm has provided our in-house support team a hands-on learning environment, where they are constantly working
on both new and used equipment of all makes and models.
Our support team is available 24/7 to support and maintain your
24/7 Phone & E-Mail Availability
On-Site Parts (Available
for Most Products)
Abacus Monitoring Software (Available for Most Products)